Infrastructure
Our global delivery centers are well furnished, spacious with privacy and accommodate flexi work cycles that enables our engineers to cater to time-bound customer needs. It has built-in zones for conducting training / holding conferences - equipped with projectors, whiteboards - and recreational activities.
Highlights of our delivery centers
Proteans facility has well equipped IT infrastructure to setup development and testing environment as per the needs of the engagement
- Hardware - Dedicated high-end Servers; standardized Desktops and laptops -
- Software - Original copies of OS, enterprise level development, testing and office productivity tools
- Enterprise Networking - Scalable Network architecture and systems - High availability Gigabit Switches- for collaborative product engineering and Distributed Project Management
- Independent Printing facilities - Network printers -
- Storage infrastructure - supporting Terabits data transfer with eSATA connection
Securing critical data is of utmost importance to Proteans and we take adequate measures to ensure our customer data is 100% secure. We have well defined procedures for data-backup:
- Monitored backup methodology and procedures for all infrastructure and critical development servers - to central storage & offline backup drives
- The backup storage media are secured at remote location for site disaster redundancy
A high-speed internet link connected at Proteans Network Operation Center and distributed to all other facilities over Point-to-Point interoffice Link. In addition, secondary Internet link terminates at another location and shall take over incase of failure with Primary link.
Proteans network security is designed using industry standard and best products to protect the network. Each of our facilities is secured with advanced physical access control systems and information management practices.
- VLAN based internal network to provide inherent security
- Private leased lines & IPSEC VPN tunnels for guarantee secure redundant communication channels to our clients and employees
- Centrally Managed Enterprise virus scans and Patches Management for systems with network
- Disabled USB, FireWire, Floppy and CD/DVD writers via group policy
All project team members and PCs are subject to Active Directory Group policies. In addition, the teams are physically isolated and housed separately for each engagement with restricted access to location.
Our teams are equipped with high-speed links for data and voice communication (VoIP) as well as video conferencing. A centrally managed business virtual PBX services provide single telephony solution connecting all our delivery centers internally and externally to customers, suppliers and others.
To ensure uninterrupted power supply to the facility, each delivery center has backup power supply, which comes into effect instantaneously whenever there is disruption in main power supply.
We have identified factors that can create business impact in case of failures. To handle any contingency we have elaborate remedial measures in the form of a detailed disaster recovery plan at all our delivery centers.
We have deployed a comprehensive Business Continuity Plan (BCP) based on ISO 17799 Business Continuity Management. The objective of this BCP plan is to continue critical offshore projects business operations by minimizing the duration of a serious disruption to operations and resources.
Proteans business continuity plans are based on the need to protect professional staff, computing infrastructure, and intellectual property in order to help our customers remain in business through any contingency.
A dedicated IT support and facility management team is available round-the-clock. Thus, all delivery centers are geared-up to effectively handle any contingency and ensure business continuity.