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Telecom - VoIP / CTI / Messaging


Proteans has helped customers in building and integrating telecom applications in the areas of VoIP, CTI and Messaging.

Proteans has the tools, processes and experience necessary to help software companies develop innovative telecom applications quickly and cost-effectively. Our expertise includes -

Operating Systems :
Sun Solaris 8, VxWorks (RTOS from WindRiver Systems), Windows 9x/NT/2000/2003/XP
Hardware / Networking :

IBM PC-AT/486 and Pentium, Lucent PBX, Spectrum ACD, Cisco Call Manager IP PBX, Cisco IP Phones, Polycom phones, Cisco Routers, Dialogic / Intel Boards, HMP 1.1, Audio Codes

Programming Languages :
C, C++, C#, Visual C++, Win32 Programming,  Java, VB, VB.NET

Web & Scripting :
ASP, ASP.NET, Tcl/Tk, JavaScript, HTML, DHTML, AJAX, XSL

Protocols / Standards :
IPv6, TCP, UDP ; SS7, ISDN (BRI, PRI); VoIP (H.323 / SIP / RTP / RTCP), Skinny , IMS

Protocol Analyzer, Call Generators, Simulators, Tools :
Allegro, Ethereal, SimClient, RADCOM, Access Engine on SS7, Mobile Conductor, Hammer , OpenPhone, Eye Beam, SJ Phone, kapanga, CAD-UL (Embedded Tool), Cadstar, SIPp

Messaging :
XMPP, SIMPLE

Listed below are some of the work in Telecom domain executed by Proteans

  • Voice and Video Recording, Storage and Playback for IP Contact Centers
  • Integration of Cisco Call Manager with leading ERP and CRM applications
  • Enterprise Soft-Switch leveraging Cisco Call Manager
  • Features like B2BUA, FMFM, MOH, DND using Web Logic Sip Server
  • Silence suppression on G711 codec
  • CTI Features on Spectrum ACD
  • Simulator development for Voice and Video Messaging system
  • Media Services using CT Media on top of Intel Dialogic cards