Product Engineering Services

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User Interaction Design and Usability


To make a great user experience, calls for creativity and effort. A key to a product's success is its visual and interaction design and its usability. At Proteans, we focus to make software products and applications more usable and efficient.

We work with ISVs, SaaS companies, technology and internet companies and help them improve the usability of software for end-users and gain competitive advantage by achieving end-user satisfaction -

In the following scenarios:

  • New Product Development
  • Redesign an existing application
  • Improve the Usability of Existing Application
  • Usability/ Heuristic Evaluation and Usability Testing

For diverse applications:

  • Enterprise Applications
    • Web Based Applications
    • Business to Business portals
    • Windows/Desktop based - Smart Clients
    • Mobility

  • Consumer Applications
    • Web 2.0 / Rich Internet Applications
    • Business to Customer web sites and products
    • Mobile based applications

By using the following prototyping tools:

  • Microsoft Office - Visio and PowerPoint
  • Microsoft Expression Blend
  • Axure
  • Adobe suite
  • CorelDraw

We bring in our User Interaction Design and Usability expertise to every engagement and this covers-

  • User Research and Task Analysis - by user interviews, contextual enquiry, task analysis
  • User Interface Design - developing information architecture, navigational model, concept model, visual design
  • Usability - by heuristic evaluation, expert usability review, usability testing

Through our engagements we bring in significant benefits:

  • For End-users:
    • Reduces task time
    • Reduces user errors
    • Reduced training time for user
    • Reduced staff turn-over
  • In Project Management:
    • Clarity in Requirements
    • Effective Project Planning
    • Reduced Risk of Rework
  • For Business
    • Competitive Edge
    • Customer Satisfaction

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